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Tag: business process outsourcing

Lacking job security, Filipino call center workers face AI threat

Mariejo Ramos via Thomson Reuters -

There’s still stigma around being a call center agent in Philippines

Catalina Ricci S. Madarang -

Filipino teachers start call center to help remote learners

Reuters -

Call centers’ American accents and Lea Salonga’s case

Catalina Ricci S. Madarang -
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