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Tag: business process outsourcing
Lacking job security, Filipino call center workers face AI threat
Mariejo Ramos via Thomson Reuters
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December 10, 2024
There’s still stigma around being a call center agent in Philippines
Catalina Ricci S. Madarang
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August 26, 2021
Filipino teachers start call center to help remote learners
Reuters
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October 9, 2020
Call centers’ American accents and Lea Salonga’s case
Catalina Ricci S. Madarang
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April 20, 2018