TRENDING | What’s wrong with BPI? Users complain of ‘unauthorized withdrawals’

June 7, 2017 - 8:12 AM

MANILA, PHILIPPINES | Twitter and Facebook are abuzz right now with people alleging “unauthorized withdrawals” from their accounts at the Bank of the Philippine Islands (BPI).

As of 7:31 A.M., Wednesday, a number of posts have appeared on social media networks reporting such incidents, with most telling other people to “check their accounts immediately”.

On Facebook:

On Twiiter:

People are also complaining of having a hard time logging in through the bank’s online banking system, which apparently being overwhelmed right now with hundreds of account holders trying to access both the website and the mobile app.

At 8:20 A.M., the Bank of the Philippine Islands release this advisory:

“Due to an internal data processing error, some clients may have seen their accounts debited twice or credited twice for a past transaction. We are currently correcting the mispostings.”

We apologize for the inconvenience that this may have caused.

— Bank of the Philippines Islands